Terms of service
This agreement applies to all customers purchasing goods from the online store operated by POWES LLC. Placing an order on our website means you fully accept all terms listed below.
1. Business & Contact Information
Registered Entity: POWES LLC
US Legal Address: 3940 Laurel Canyon Blvd, Suite 674, Studio City, CA 91604, United States
Factory Shipping Address: Zhenbang Intelligent Co., Ltd, Guangming District, Shenzhen, Guangdong, Chinese mainland
Support WhatsApp: +86 17817899720
Service Email: support@powesllc.com
Service Hours: Pacific Time Monday – Friday, 09:00 – 18:00
2. Order Fulfillment Rules
- In-stock goods: Process & hand over to logistics within 1–2 business days, air transit 3–7 working days, global free shipping.
- Overseas warehouse out of stock: Sea replenishment lead time 15–30 days before local delivery.
We reserve the right to adjust product prices before payment confirmation; order price is fixed once payment is completed.
3. Customer Responsibilities
You guarantee all shipping address, contact number and personal information submitted at checkout is true, accurate and complete. You shall abide by import laws, tax regulations of your receiving country/region.
4. Intellectual Property
All texts, product images, logos, layout designs on this website are exclusive intellectual property of POWES LLC. Unauthorized copying, reproduction or commercial use without written permission is strictly prohibited.
5. Liability Limitation
Our maximum compensation liability for any single order shall not exceed the total amount you paid for that order. We shall not be liable for indirect economic loss or property damage caused by incorrect product operation.
6. Policy Revision Right
We reserve the right to revise these terms at any time. Updated versions will be published on our policy page and take effect immediately after release.
7. Governing Law
All disputes arising from transactions shall be governed by the commercial laws of California, USA, with the jurisdiction of Los Angeles County courts.